At EgenTech, we want you to be completely satisfied with your purchase.

Returns

If you wish to return a product, please contact us within 14 days of delivery.
Returns will be accepted only if the item:

• Is unused and in original packaging
• Includes proof of purchase
• Is in resalable condition

Refunds

Once your return is received and inspected, we will notify you of your refund status.
Approved refunds will be processed within 5–7 business days to your original payment method.

Faulty or Damaged Items

If your item arrives damaged or faulty, please contact us immediately.
We will arrange a replacement, repair, or full refund at no additional cost.

Non-Returnable Items

• Custom or special-order items
• Products damaged by misuse or installation errors

For any return inquiries, email us at info@example.com